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Ansys Applications
Q: What is the Ansys Account and how do I sign up for one?

The Ansys Account is a unified account for purchasing, downloading, and managing products available online. You can use this account to access the Ansys Store, the Discovery suite of products, Ansys Cloud, and other online services that are coming soon.
To create an Ansys Account, click Sign up now on the sign-in page.

Q: Are credentials for the Ansys Store the same as those for the Discovery Portal?

Yes, the Discovery Account has been rebranded as the Ansys Account but the sign-in information remains valid. If you currently have a Discovery Account, you can use it to sign in to the Ansys Store and the Discovery Portal.

Q: Are credentials for the Ansys Store the same as those for the Customer Portal?

The credentials for the Ansys Store are different from the Customer Portal. To download or purchase an app, you must sign in to your Ansys Account.
If you do not have an account, you can create one. Click Sign up now on the sign-in page.

Q: How do you get an Ansys ID?

To obtain an Ansys ID, you must register for an account on the Ansys website. Here is a general overview of the process:

  1. Go to the Ansys website and click on the "My Account" or "Sign In" button.
  2. Click the "Next" button. You are asked to create a username and password for your account. Make sure you choose a strong password that is easy for you to remember, but hard for others to guess.
  3. After creating your account, you will receive a confirmation email. Click on the link in the email to verify your account and activate it.
  4. Once you have activated your account, you will be able to sign in to the Ansys website and access the various resources and services that are available to Ansys ID holders.

It is important to note that an Ansys ID might be required to access certain features or services on the Ansys website, such as software downloads, customer support, and online training. In addition, some Ansys software products may require an Ansys ID to be used.

Q: What is an Ansys App?

An Ansys app is an application developed to tailor Ansys products or Ansys simulation workflows. Any Ansys user can create an app to customize and automate Ansys simulation workflows and extend the use of Ansys software beyond what is supported by its native features and functionalities.
Partners and Ansys team members can create an Ansys app and publish it to the Ansys Store. App users can either download an application for free or pay as determined solely by the app creator.

Q: Who is Ansys and why should we support the Ansys Ecosystem?

Ansys is a simulation software company that provides a wide range of software tools for engineers and scientists. The company's simulation software is used in a variety of industries, including aerospace and defense, automotive, electronics, healthcare, and energy, among others.
The Ansys software portfolio includes several different product families, each designed to address specific simulation needs. Some of the main product families include:

  • Ansys Mechanical: This product family includes tools for simulating the behavior of solid objects under various loads and conditions, such as temperature, pressure, and vibration. It can be used for tasks such as predicting the strength of a design, or simulating how a product behaves under real-world conditions.
  • Ansys Fluent: This product family includes tools for simulating fluid flow, heat transfer, and other fluid dynamics phenomena. It can be used for tasks such as simulating the behavior of liquids and gases in a variety of industrial applications, such as aerospace and automotive engineering, as well as environmental and bio-medical research.
  • Ansys HFSS: This product family includes tools for simulating the behavior of electromagnetic waves in various types of materials and structures. It can be used for tasks such as designing and optimizing antennas and other wireless communication devices.
  • Ansys Electronics: This product family includes tools for simulating the behavior of electronic devices, including semiconductors and PCBs. It can be used for tasks such as predicting the performance of electronic devices and optimizing their designs.

The Ansys software is widely used by engineers and scientists in many industries, to simulate and optimize the designs of products and systems, and to understand the behavior of physical systems under various conditions.

Q: What is the Ansys Store?

The Ansys Store is an online marketplace that enables Ansys app creators to connect with Ansys app users. It is home to free and paid Ansys simulation apps. Additionally, we allow publishing of models and libraries that do not require licensing.

Q: What are the benefits of Ansys App Store?

App Creators

The Ansys Store provides organizations the opportunity to distribute and sell apps to a large number of potential buyers, promoting their work to the global Ansys customer base without investing in advertising and expanding brand name recognition.

App Users

The Ansys Store provides access to tested simulation apps, developed for Ansys workflows, that are quickly and easily downloadable.

Q: Do I have to be an Ansys commercial customer to access the Ansys Store?

Both commercial and non-commercial customers are able to access the Ansys Store. Some products offered in the store may require you to own complementary software licenses in order to achieve their full value; this requirement will be made clear in the product description.

Q: Can students access the Ansys Store?

Yes, if you are a student, you can access the Ansys Store. You must use your school's full name as the company name when registering, and preferably an institutional email address. If you use a free email service such as Gmail and/or an abbreviated school name, the automated export screening can be delayed, or you may be denied registration.

Q: What are export controls and why are they important?

Export controls are regulations put in place by governments to limit the export of certain goods, technologies, and information for reasons of national security, foreign policy, or human rights. Software can be subject to export controls if it contains encryption or other technologies that are considered sensitive or if it is being exported to certain countries or end-users that are under trade sanctions.

The primary agency responsible for enforcing export controls on software in the United States is the Bureau of Industry and Security (BIS) within the Department of Commerce. The BIS maintains a list of controlled items, known as the Commerce Control List (CCL), which includes various types of software that are subject to export controls. These include, but are not limited to, software that uses encryption above a certain strength, software that can be used for military or intelligence applications, and software that is designed to be used in the development of weapons of mass destruction.

When exporting software, companies may be required to obtain licenses or other approvals from the BIS or other government agencies, and they may be subject to penalties if they fail to comply with export control regulations.

In addition, there are other restrictions on software exports such as EU dual-use regulation and other international sanctions can apply. It's important for software companies to understand the different laws and regulations that may apply to their products and make sure they are in compliance.

Q: How can I create and publish my app?

While the Ansys platform supports the industry's most comprehensive set of tools for engineering simulation, customers also need apps that extend Ansys solutions and address the specific needs of their business and industry. As an Ansys partner, no one understands your industry better than you.
The Ansys App Store is your opportunity to create apps that leverage your expertise and use the existing Ansys sales engine to market them to tens of thousands of Ansys customers. While you develop, document and support your apps, the App Store enables easy sales and delivery to our customers around the world. We can also provide support if you need help developing your app.
Providing useful apps through the App Store has additional benefits: It can expand your name recognition and reinforce your position as an industry thought leader while providing additional revenue for your company.

You can submit your app via the next links:

  • If you are not an Ansys employee, click here
  • If you are an Ansys employee, click here

Or contact us via email (

Q: Can academic customers publish apps?

Yes, you can! They must be published as free apps due to academic software licensing agreements.

Q: Will my name and organizations name appear on my app?

The name of your organization is displayed on the top-left hand corner of each displayed app. The support information for the organization is shown when you click on the app. The name of the application creator or submitter is not displayed.

Q: Will I have to provide technical support for my app?

Yes, you must provide support for all apps for the term of the lease (one year from the last sale).

Q: Do I need to sign an agreement to publish my app?

Yes, it is necessary to sign an agreement to publish your application in the Ansys Store. Please consult with your Ansys Partner contact or become an Ansys Partner.

Q: Do I need to update my app with each release of Ansys?

Yes, when you submit an app for deployment you agree to port versions of your app (and make compatibility upgrades where necessary) through all Ansys releases (for example, 2022 R2).
We strongly recommend porting the app to new releases beyond the original target version, to avoid removal from the catalog. If an app is not compatible with the two most recent versions, it may be subject to delisting.

Q: What data is shared with me about the performance of my app?

We are in the process of updating our analytics systems and will be providing updated information on how to track and monitor your app's activity soon.

Q: How do you become an Ansys Partner?

Visit Developer Partners | Ansys Developer Portal to learn about Ansys Partner Programs and to submit your application to become a partner.

Q: How do we invoice Ansys?

An invoice is a document that a business sends to a customer to request payment for goods or services that have been provided. To invoice Ansys, you should include the following information:

  • Your company's name and contact information, including address, phone number, and email address
  • The company's name and contact information
  • A unique invoice number
  • The date the invoice was issued
  • A detailed description of the goods or services provided
  • The quantity of goods or hours of service provided
  • The cost of each item or service
  • The total amount due
  • The due date for payment
  • Payment terms (e.g. net 30 days)
  • Any applicable taxes
  • Any additional information or special instructions

It is good practice to keep a copy of invoice for your records and you may use invoicing software or an accounting program to create and send invoices.

Q:  What are royalties for App Creators?

Software royalties are fees that are paid to the creators or owners of software for the right to use that software. In general, software royalties are based on a percentage of revenue or a fixed amount for each unit sold.

There are a few different ways that software royalties can be structured, such as:

  • Perpetual royalties: With this type of royalty, the user pays a one-time fee to use the software, and they can use the software indefinitely.
  • Time-based royalties: With this type of royalty, the user pays a fee to use the software for a certain period of time (e.g., annually or monthly) and the user must renew the license to continue using the software.
  • Usage-based royalties: With this type of royalty, the user pays a fee based on how much the software is used (e.g., per transaction, per user, per CPU).
  • Enterprise software royalties: An enterprise software generally have a perpetual license agreement, where the user pays a one-time license fee to use the software on specific terms (e.g. a number of users, a number of CPUs, a number of servers, etc.), also the user pays annual maintenance fees which cover technical support, software updates and upgrades.
    Software developers and vendors use royalties as a way to generate revenue from their products and to cover the costs associated with developing, distributing, and supporting the software. In addition, royalties may help incentivize software companies to continue to innovate and improve their products.

Q: Do you need to have an existing relationship with Ansys in order to publish an app?

Yes, you need to be an Ansys partner to publish an app. If you want to become an Ansys partner, please visit: Partner Ecosystem: Find or Become a Partner | Ansys

Q: Are there any size limits for Apps?

If you are considering publishing an app on the Ansys store, it is important to be aware of the size limits that are in place for apps and supporting files. Specifically, apps and supporting files must not exceed 250MB in size. This requirement is in place to ensure that customers can easily download and use the apps without experiencing any technical difficulties or delays. However, if you believe that your app requires a larger file size, exceptions can be made with prior approval from Ansys. If you require an exception to the size limit, you can contact the Ansys store team at for assistance. They can provide guidance on how to proceed and help you navigate the process of obtaining approval for a larger file size. Overall, it is important to keep the size limit in mind when developing and submitting your app to the Ansys store, and to contact Ansys if you have any questions or concerns.

Q: Can we offer a free trial version of my app?

When it comes to offering a trial version of your app on the Ansys store, it is important to note that while it is allowed, you must make it clear to customers that it is a trial version. This means that you should include the word "Trial" in the app's title and provide details in the app description about the limitations of the trial. By doing so, customers will be fully aware that the app is a trial version and will understand the limitations before making a purchase decision. This transparency will not only help customers make informed decisions, but it will also build trust and credibility for your app on the Ansys store.

Q: What licensing technology is used for paid apps?

Ansys employs a proprietary version of the Flexera license system to manage licensing for ACT apps on the Ansys store (we are working on supporting more types of apps). When a customer purchases a paid app, a text-based license file is automatically generated using the Host ID and Host Name of the license server or the engineer's computer. The license file is then sent to the customer via email after the sale has been completed. This licensing system ensures that only authorized users have access to the paid app and helps to protect against piracy and unauthorized distribution. If you have any questions or concerns about licensing your app on the Ansys store, you can contact the Ansys Store Team at for assistance.

Q: Can we sell or distribute our app outside of the Ansys Store?

If you have developed an app that you would like to distribute outside of the Ansys Store, it is important to note that you are free to do so for free apps. There are no limitations on the distribution of free apps, and you are welcome to share them as widely as you like. Additionally, if you are selling your app on the Ansys store, you may also be interested in offering special discounts to customers. Ansys can provide you with a special secret discount code that customers can use to zero out the price during checkout. If you are interested in generating a discount code for your app, simply reach out to the Ansys Store Team at and request assistance.

Q: How do we check the validity of a customer license?

Ensuring the validity of a customer's license is an important part of managing your app on the Ansys store. To check the validity of a license, there are a few options available to you. One option is to request that the customer send you a copy of their license file, which you can then verify on your end. Alternatively, you can contact the Ansys Store Team at and request verification of the license. They can help you confirm that the license is valid and provide you with any necessary information to ensure that your app is being used in compliance with the terms of the license agreement. If you have any questions or concerns about license verification or management, don't hesitate to reach out to the Ansys Store Team for assistance.

Q: Can we provide discounts or coupon codes for our app?

If you are interested in providing discounts or coupon codes for your app on the Ansys store, the process is simple and straightforward. To get started, simply reach out to the Ansys Store Team at and request the generation of a discount code. When making your request, be sure to include the start and end dates for the campaign, the percentage of discount you would like to offer, and the suggested discount code text (e.g., myappdiscount2024). Once your request has been received and processed, customers will be able to enter the code during checkout to receive the discounted price. This can be a great way to incentivize new customers to try your app, as well as to reward existing customers for their loyalty. If you have any questions or concerns about generating discount codes, don't hesitate to reach out to the Ansys Store Team for assistance. They are always happy to help you make the most of your app on the Ansys store.

Q: Are apps supported with all releases of Ansys products?

The versions of Ansys supported by each app are listed on the app's information and download page. Click on the app from the main page to see this information.

Q: How do I download an app?

Downloading an app is a quick and easy process!
To download a free app:

  1. Sign in to your Ansys Account.
  2. Using the search options on the main page, or by browsing the list of apps, find the app that you want to download.
  3. Click on the app to open the information and download page.
  4. Click Download.
  5. To agree to the Clickwrap software license agreement, scroll to the bottom of the dialog box and click I Agree.
    The download starts automatically.

To download a paid app:

  1. Sign in to your Ansys Account.
  2. Using the search options on the main page, or by browsing the list of apps, find the app that you want to download.
  3. Click on the app to open the information and download page.
  4. Click Buy Now.
  5. Fill out the required information on the payment page and click Place Order.
    The download starts automatically. A license key is created and is sent by email (in most cases, it takes less than 10 minutes). Make sure you save your email for the lease period.

Q: What payment methods can I use to purchase an app?

You can use a credit card (Visa, Mastercard, Discover, and American Express), purchase order, wire transfer, or PayPal to purchase an app.

Q: Can I only purchase apps through the eCommerce channel?

Purchasing an app online through the Ansys eCommerce site is incredibly fast and easy. With multiple payment options including online Purchase Orders and credit cards, you can purchase, download and install your app in as little as five minutes. Alternately, you can purchase apps offline through an Ansys Channel Partner or an Ansys Sales Rep.

Q: How do I use a purchase order for app purchases?

NOTE: POs must be made payable to Verifone (and not Ansys)

Simply select Purchase Order as your payment method during checkout. You will then be guided through the process of uploading a signed PO. The PO is reviewed and approved within 5 to 60 minutes.

Q: How long can I use an app?

If you have downloaded a free app, you can use it as long as you want, provided it is compatible with the Ansys release you have.
For paid apps, you can use the app until the lease period ends. You must renew the lease to continue using the app

Q: Can I view all my apps that I have published and downloaded in my account?

At the moment, you cannot view and manage the apps you have published or downloaded in your Ansys Account. This functionality is coming soon.

Q: How do I get technical support for an app I have downloaded?

The technical support contact information is located on the information and download page of each app.

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